Video on How to get started

Is there something you’ve always meant to do, wanted to do, but just … haven’t?

One area where getting started seems to be a little harder than usual, is starting something that is completely new – and Matt Cutts from Google has some thoughts to offer in the short video below.

Matt has another approach to getting started.  He suggests “Try it for 30 days”. This short, lighthearted talk offers a neat way to think about setting and achieving goals.

Watch this quick video from Matt Cutts related to how to get started: Try something new for 30 days…

 

What do you think?  Does this work for you?  Have you ever tried it?
Does this sort of short term but consistent commitment help you to get started?

The surprising science of motivation

There has been a lot of research done on exactly what motivates employees.

Although money can be a motivator if the work is mechanical, mindless and repetitive, for cognitive or creative work financial rewards can actually reduce performance!

What works is providing work that offers autonomy, mastery and purpose.

Here’s one of the best explanations or the research I’ve seen: Daniel Pink speaking on The Surprising Science of Motivation at TED:

 

It’s well worth the 18 minutes to watch if you have employees – live or virtual. Hope you enjoy it.

Steve Jobs’ Vision

Sad news with the death of visionary leader and creative genius Steve Jobs at just 56.  If you have never watched Steve Jobs inspirational 2005 Stanford Commencement Address on ‘How to Live Before You Die’ it is well worth your time.

Vale Steve Jobs 1955 – 2011

And in his own words:

“Don’t let the noise of others’ opinions drown out your own inner voice.”

Steve Jobs

Thank you Steve, for your vision, for following your inner voice and for the extraordinary gifts you have left to the world.

Tributes:

“Steve was among the greatest of American innovators – brave enough to think differently, bold enough to believe he could change the world, and talented enough to do it.”

Barack Obama, US President

“He always seemed to be able to say in very few words what you actually should have been thinking before you thought it.”

Larry Page, CEO Google

“For those of us lucky enough to get to work with Steve, it’s been an insanely great honor. I will miss Steve immensely.”

Bill Gates, Microsoft co-founder and Chairman

“All of us would be touched every day … by products that he was the creative genius behind.”

Julia Gillard, Australian Prime Minister

“He was genuinely someone who changed the world.”

Tony Abbott, Australian Opposition Leader

Leave a comment below to add your tribute.

Mentoring Fact Sheet

A number of people have asked for a Mentoring fact sheet based on our recent article Seven Good Reasons to Set Up a Leadership Mentoring Program so we are happy to oblige.

You can download your mentoring fact sheet here:  Free Fact Sheet – Seven Good Reasons Why Mentoring Works


See below for resources that may help you develop an effective mentoring program:

Mentoring Adds Value

Mentoring valueThere are many ways that a mentoring program can add value to your company, association or organisation. Here are just some of them:

  • Mentoring is a very effective way to welcome new employees and induct them into your organisation’s culture and values or to support recently promoted employees.
  • Mentoring can offer effective support for minority groups or special employees and promote diversity.
  • A faciliated mentoring program can build a collegiate group which is more willing to share their experience and informal knowledge in a productive way.
  • Mentoring can assist in succession planning and the development of new leaders, provide a better basis for promotion and advancement decisions and shift high potential individuals onto the fast career track.

The messages that an invitation to participate in a mentoring program can be transformational.

QUOTE OF NOTE

“A lot of people don’t do great things because great things really aren’t expected of them and because nobody really demands they try.”
Steve Jobs

The power of demonstrating that great things are expected is immeasurable.  Mentoring really does add value.

Leadership Expertise – Quick Tips for Building it

Leadership expertise tipsTo follow from our recent article on Leadership Styles and Being an Expert I thought I might share with you some Quick Tips for building your leadership expertise.

There really are only a few ways to build expertise. If you do need to rapidly build your leadership expertise here is how to do it:

  • Ask lots of questions. Don’t be afraid to ask others who know. Most people are more than willing to share their information if you ask for their help and advice.
  • Ask someone who already knows. Find a mentor or attend a course. Sign up for one of my seminars or courses, or contact us for details of individual or group coaching programs.
  • Make lots of mistakes. This is called gaining experience. It may be a painful, high-risk way to learn, but it is very effective if you reflect on the lessons you gain from your experience – and a great way to develop your leadership expertise.
  • Read lots of books. This is a much less painful way to learn from other people’s mistakes than making them yourself! Have a look at just some of the books in the Bookroom.

If you are doing lots of these four things regularly, your personal leadership expertise will develop much more quickly than otherwise.

Leadership styles – Being an expert in everything

Leadership stylesOne of the first things we notice about good leaders is how many different yet effective types of leadership styles there are. While one of these leadership styles will be authentically right for you, and it might be very different to the leadership styles adopted by others in your organisation.

But regardless of your personal leadership style, there is one trap we find new leaders fall into, far too frequently.

No one person is an expert in everything and the fact that you are leading a team certainly doesn’t mean you know everything that everyone on your team does.

In fact, the job of a leader has more to do with knowing what needs to be known than knowing everything.

Once we know what needs to be known it becomes possible to acquire either that knowledge, or the people who have the knowledge. The most effective leadership styles reinforce this. Leadership styles that demand all-encompassing leadership expertise demotivate other team members.

Good leaders need to be confident enough in their own leadership styles and positions to be able to ask the people who do know, and to still take charge (without all the knowledge) when the situation requires it.

Yet so often when I am mentoring managers and executives I come across people who feel under great pressure to be an expert in everything, just because they are in charge. And their leadership styles reflect this. They are concerned that their lack of detailed knowledge of some of the things their team members are doing will make it too hard for them to earn the respect of their people or even undermine their authority.

But it isn’t necessarily so. I’ve known outstanding leaders who knew little about the technical detail of what their team members individually did who still displayed really effective leadership styles.

So much of your success in this sort of situation depends on your personal leadership styles.  In particular on the way you pay respect to the team members who do have the knowledge, without relinquishing your own role as team leader. Effective leadership styles achieve this by placing focus on the contributions of every of team member, including the team leader, rather than on individual deficiencies – even their own.

Expertise and Leadership Styles

However, there are plenty of things a leader does need to be expert in.

Even though good leaders may not know how to do everything each individual team member does, they will always know exactly what each team member contributes. They will know what needs to be done. They will know how to build a diverse group into a well functioning team, how to change attitudes and manage organizational change. They will know how and when to listen, and when to act.

All in all, when you are in charge of a team you need to be expert, not in the work your people do, but in all the knowledge, skills, attitudes and behaviours of being a leader.

Whatever leadership styles different effective leaders display, they all have this in common.

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Find out more about the Leadership Coaching Club at http://kmginfo.com/go/lcc 

 

 

 

 

Leave a comment below to share what you think are the most effective leadership styles.

Is there a risk your key people make you vulnerable?

risk you are vulnerableIn one of the seminars I present we do a quick organisational vulnerability audit or risk assessment. Regularly, participants list key person dependency as one of their organisation’s critical vulnerabilities.

The fact is that people do get hit by buses, laid low by the ‘flu, headhunted by competitors, or worse…

How well are you equipped to handle a risk such as the loss of one of your key team members?

What if it happened in the middle of a crisis? Or is there a risk that such an event would actually precipitate a crisis for you? How much valuable information or experience would you lose if you lost one of your key people? Can you afford the risk?

Easy risk management

One of your easiest protective actions is to ensure that your key individual’s second-in-charge is being mentored, coached and developed as a future leader and is aware of organisational issues beyond their responsibility.

Coaching or mentoring at each level in your organisation is a powerful way to encourage your team leaders and managers to think beyond their day-to-day responsibilities and contribute more to your business.  By recognising their value through a special coaching program you can also show your appreciation and develop their skills and commitment further at the same time as you reduce your own business risk.

Quote of Note

“There is no one who is successful today who has done the whole thing on their own …”

Jackie Stewart

I’ve heard some people say that training and developing people is a waste of resources because they might leave.

Smart leaders know that it is worse not to train and develop people, because there is a real risk they might stay!

See more details here on our Executive Coaching and Business Coaching Services

Investing in the development of your organisation’s current and future leaders is not just good risk negotiation, it’s essential to your long term business success.

Group Conflict

What to do When Group Dynamics or Group Conflict are a Problem

scream and shout

Once you are promoted to a group leadership role you will find yourself responsible for meeting or group facilitation as a regular part of your role. So it is important you develop the skills required to manage group dynamics and handle any group conflict effectively.

Aside from routine team meetings, there are many other groups you may be called upon to facilitate.  Strategic planning workshops, incident debriefs, departmental meetings, external events or conferences and more. So it makes sense to ensure you know enough about group facilitation to decide whether you should do it yourself or bring in external professional facilitators in a given situation.

Although group facilitating might sometimes look easy, for many people the workshop facilitation skills required to achieve a satisfactory outcome can be more of a challenge than anticipated.

As a workshop facilitator, you need to be particularly conscious of group dynamics, including any pre-existing or emerging group conflict, and manage the process and personalities, all while you remain focused on the specific outcomes and results you are trying to achieve. This can be very difficult to do, if you also want to contribute to the discussion.

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A good professional facilitator will be acutely aware of the group dynamics, including any potential group conflict, when facilitating a workshop, debriefing session, strategic planning process or meeting.

Here are three critical aspects of group dynamics a meeting facilitator must manage:

Group Conflict

Work group conflict is one aspect of meetings that worries many people, but when it is managed properly by an experienced group facilitator, it can be quite positive.

In fact, groups that suppress differences of style, opinion or approach or never discuss any underlying group conflict, are rarely as successful over the long term as those that accept and even encourage discussion about areas of dissent or group conflict.

When you are exploring long term options in a strategic planning process, different perspectives and disagreements are a healthy part of work communication and should be both encouraged and respected.

If you are bringing in an external facilitator for your meeting or workshop and you expect conflict within the group, you should discuss your concerns with any potential group facilitators in advance. This way you can be confident the professional facilitators you select will incorporate group exercises that ensure all participants have the opportunity to express themselves appropriately.

When conflict persists a skilled meeting facilitator will still be able to build understanding and a level of consensus about the next actions to be taken, despite any group conflict.

Dominant Personalities

Another important aspect of group dynamics to consider is whether there are any dominant personalities in the group who may make it difficult for others to contribute fully to the workshop.

The professional facilitators role in this situation is to ensure everyone participates in all group exercises and discussions, not just dominant, extroverted or senior members of the group.

In some situations it may be necessary to address cultural expectations of who should speak or when someone should speak. Some individuals or cultural groups expect to be asked for their input before they will contribute to discussions and a good facilitator will ensure everyone is explicitly invited to contribute to each key discussion or group exercises during the meeting or workshop.

Assumptions

The final aspect of group dynamics I want to address is that of assumptions. When people work together, or spend a lot of time together, it becomes easy to assume that everyone shares the same point of view or perspective on a whole range of matters, including how people will interact with each other as well as the topic under discussion.

A skilled meeting facilitator will be focused on detecting and questioning assumptions. Common assumptions that may need to be made explicit and addressed revolve around the program agenda and expected outcomes, and about exactly how the workshop will be run.

To facilitate a positive group dynamic and productive group exercises, group agreement should be sought about how things that might otherwise be assumed will be handled. Agreement should be sought about things such as interruptions and phone calls, breaks and punctuality, confidentiality and respect, listening to other participants and even speaking one at a time, for example.

If you decide that the group facilitating role is one you can (or need to) handle yourself, focusing on these three key areas of group dynamics – including group conflict, personalities and assumptions – will help you to gain most from your group leadership role.

Kerrie Mullins-Gunst (MBA, BSc, DipEd, FAICD, FRACI) is an experienced and professional business facilitator. Call our office on 03-9859 3924 today to discuss your group facilitation needs.

Should you decide that you will be more likely to overcome any group conflict issues and achieve your desired outcomes by using an external group facilitator, please call us on 03-9859 3924 to discuss how we can help you with professional meeting facilitation.

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