Is there a risk your key people make you vulnerable?

risk you are vulnerableIn one of the seminars I present we do a quick organisational vulnerability audit or risk assessment. Regularly, participants list key person dependency as one of their organisation’s critical vulnerabilities.

The fact is that people do get hit by buses, laid low by the ‘flu, headhunted by competitors, or worse…

How well are you equipped to handle a risk such as the loss of one of your key team members?

What if it happened in the middle of a crisis? Or is there a risk that such an event would actually precipitate a crisis for you? How much valuable information or experience would you lose if you lost one of your key people? Can you affors the risk?

Easy risk management

One of your easiest protective actions is to ensure that your key individual’s second-in-charge is being mentored, coached and developed as a future leader and is aware of organisational issues beyond their responsibility.

Coaching or mentoring at each level in your organisation is a powerful way to encourage your team leaders and managers to think beyond their day-to-day responsibilities and contribute more to your business.  By recognising their value through a special coaching program you can also show your appreciation and develop their skills and commitment further at the same time as you reduce your own business risk.

Quote of Note

“There is no one who is successful today who has done the whole thing on their own …”

Jackie Stewart

I’ve heard some people say that training and developing people is a waste of resources because they might leave.

Smart leaders know that it is worse not to train and develop people, because there is a real risk they might stay!

See more details here on our Executive Coaching and Business Coaching Services

Investing in the development of your organisation’s current and future leaders is not just good risk negotiation, it’s essential to your long term business success.

Making connections

AutumnI learnt a lot about making connections when I was giving a presentation to an industry association conference in Osaka, Japan, a while back.

All presentations were being translated simultaneously between English and Japanese.

The Japanese take their responsibilities as hosts of such a major international conference very seriously and their natural formality made it very difficult to ascertain their true response to most presentations.

A single word made the connection

One speaker, however, completely broke through the audience reserve and generated smiles and murmurs of delight with a single word.

The word was “Konnichiwa“.

A simple “Hello” inexpertly pronounced, but in their own language, created a stronger connection than any number of words expertly translated.

Whether we are making a formal presentation, leading a team or serving a customer, the key to building a relationship is making a connection.

There won’t often be a single word which can make that connection but communicating from the other person’s perspective rather than your own will always produce better results in any of your business (or personal) relationships.

Business Owners, Managers and Team Leaders

Are you struggling to reach your marketing objectives and get the business results you want and need from your people?

  • Does it sometimes seem that the more people you have working for you, the more you have to do yourself? strategy and marketing consulting
  • Is every change you make resisted?
  • Are you having trouble eliminating the urgent so you can work on what’s really important – like reaching your marketing objectives?
  • Do you find yourself so caught up in today’s challenges that you can’t focus on what’s important?
  • Do you have so much to do already that you just don’t have time to train your people or develop good systems and processes?
  • Are you ready to move beyond management to leadership, and to fulfil your potential, as well as that of your team and your organisation?

Have you discovered that running your business isn’t quite as easy as it sounded when you first started out?

  • Do you struggle to keep your team focused on the main game and YOUR goals?
  • Do others understand and embrace your vision? Or are they just resisting it?
  • Are you struggling to attract enough clients or customers to support your business growth and reach your marketing objectives?
  • Are you too busy with day-to-day issues to fine tune your marketing program to match your marketing objectives, let alone embrace and capitalise on new online marketing strategies?

Well, you’re not alone  …  and you’ve come to the right place!

Kerrie Mullins-Gunst, Principal KMG ConsultingHi, I’m Kerrie Mullins-Gunst, Principal of KMG Consulting. And yes, there are proven, effective ways you can lead your people, and your business, to exceptional results.

When you use them, you’ll enthuse people, inspire change and succeed as a leader and as a business person with a lot less struggle and effort. Your team will embrace your marketing objectives and vision for business growth. Your ideal clients and customers will find you without you constantly needing to pursue them.

Since 1993 I’ve worked with people just like you to help them identify and implement the most effective business marketing objectives and leadership development strategies so their business grows.

And I’d love to show you how to get great results out of all the people you lead.

So here’s what you should do next…

First, collect your copy of my free Leadership Resources Pack – waiting for you right now, with my compliments.

Second, have a look through the range of Services offered by KMG Consulting to see just some of the different ways we can help you develop a successful business strategy, reach your marketing objectives and grow your business by developing leadership in your people.