Getting Started video summary

I recorded a summary of my simple three-step Getting Started System on video for you here:

You can download the Getting Started Worksheet here.

Can a crisis plan really help?

You need a crisis plan

I’ve heard it said that process of creating a Crisis Plan is pointless because the crises you plan for are never the ones which happen.

While there may be an element of truth, if for no other reason than any good planning process includes reducing exposure to identifiable risks, it isn’t the full story.

A crisis plan helps you to respond more effectively, even if the situation was not anticipated during the crisis planning process.

There are many different crises which might happen to you. Yet in all of them the situation is characterized by a need to make critical decisions under pressure from a lack of time and information, and in the face of a rapidly escalating cost (in human as well as financial terms) for the resources needed to communicate and implement those decisions.

A crisis plan, at the very least allows you to collect information and allocate resources without the time pressure generated by a critical situation.  So even in a totally unexpected situation, you will be somewhat better prepared as responsibilities have been already been allocated for decision-making and available resources identified in advance, during the crisis planning process.

Crisis Plan Process

The crisis planning process can focus decisions and establish a common point of view from which your team can respond in a crisis, confident in their interpretation of the organisation’s position and supported by your crisis plan.

Any crisis plan is a flexible guide to action.  And it is only ever as good as the crisis planning process which produced it. A sound crisis planning process will not only reduce the risk of crises occurring.  It will develop the skills your people need to respond appropriately should the unanticipated actually ever occur because they have the confidence afforded by your a crisis plan.

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Business Consulting Services

Our business consulting services are dedicated to helping you improve your business performance through professional, cost effective management and marketing advice.

Marketing consultant

Since 1993 KMG Consulting has provided business consulting services to a wide variety of small and large organisations including commercial and not-for-profits, accounting and finance firms, utilities, mining companies, agri-vet businesses, plastics and chemical manufacturers, superannuation, banking, recreational, government, scientific and technical organisations, schools and universities, and an extensive range of industry, trade and professional associations, helping them review their strategy and achieve the goals they set.

Specific expertise in Internet Marketing Consulting means we are able to advise you on how new and emerging online technologies can be used to grow your business, reduce your costs or enhance your current service delivery.  We can:

  • Conduct a marketing audit, clarify your marketing objectives and develop a customised marketing plan template for your business, including relevant online marketing strategies
  • Internet marketing consulting and review of your online marketing strategy, including website development, domain registration (see Registrants’ Benefits and Responsibilities), and internet marketing promotion, mobile websites, interactive marketing, video marketing, membership systems and more

Whether you are an industry or professional association keen to deliver exceptional value to your members, or a small business with big ideas, or a service business that needs more paying clients, KMG Consulting’s business consulting services can help you identify your options, and plot a realistic path to the results you require.

Contact us for a free confidential consultation about how our business consulting services and internet marketing consulting services can help you reach your goals.

Business Marketing and Leadership Consulting Services

Our consulting services help you get more business – especially from the web.

How we do this varies according to your needs.  Our expertise includes marketing and strategy consulting, group facilitation and leadership development.  We share our expertise as a professional meeting facilitator and via conference presentations and seminars, online training and website development. The scope of our business consulting services covers the three key areas which underpin your business success:

Strategic Planning FacilitationStrategic Planning Facilitation Services

Successful organisations are built on a strong strategic foundation. With her depth of insight and practical experience, Kerrie Mullins-Gunst is a highly sought-after meeting facilitator who specialises in helping leadership teams to navigate complex business issues.

  • Facilitation of strategic planning, evaluation and review for business owners, leadership and management teams, executive groups and boards
  • Business strategy implementation and change management programs for special project groups and specific departments in business, government, professional and industry associations or other organisations
  • Stake-holder communication and group facilitation services, incident management or review meeting facilitation and identification and proactive negotiation of smouldering crises and controversial issues facing industries and organisations

See more details about our Group Facilitation Services

Marketing Plan TemplatesCustomised Marketing Plan Templates

Successful organisations translate their strategy into actions of value for their clients. As your marketing consultant, KMG Consulting will create a special customised marketing plan template, including powerful internet marketing strategies, to translate your marketing objectives into real business growth.

  • Conduct a marketing audit, clarify your marketing objectives and develop a customised marketing plan template for your business, including relevant online marketing strategies
  • Internet marketing consulting and review of your online marketing strategy, including website development, social media marketing and internet marketing promotion, mobile websites, QR code marketing, interactive marketing, video marketing, membership systems and more

See more details about our Business Consulting Services and Internet Marketing Consulting

Leadership DevelopmentLeadership Development

Strategic plans and Marketing templates are worthless if your people don’t have the leadership skills to deliver. Fortunately developing these skills is easier now than ever, thanks to new online technologies.  We offer time-saving online leadership coaching and training as well as and face-to-face contact to ensure your key people quickly develop all the skills they need to deliver your strategy.

  • Individual executive coaching services
  • Management group coaching, training or mentoring programs
  • Seminars, workshops and presentations to develop the full range of knowledge, skills, attitudes and behaviours required for successful and meaningful leadership.  These can be delivered either online or at your workplace, meeting or event
  • Online and email support packages for mentoring and leadership development programs

See more details about our Leadership Coaching Services We facilitate your organisation’s success through professional consulting services that identify and implement the most effective business strategy, marketing templates and leadership development programs for your individual situation and requirements.