I learnt a lot about making connections when I was giving a presentation to an industry association conference in Osaka, Japan, a while back. All presentations were being translated simultaneously between English and Japanese. The Japanese take their responsibilities as hosts of such a major international conference very seriously and their natural formality made it very difficult to ascertain their […] Read more and leave a comment»
Regaining trust after a crisis
A number of industries and companies operate today in an atmosphere of mistrust, sometimes because of past wrongs committed, and at times because of the transgressions of another unrelated company or even industry. Regaining trust is a much slower and more difficult task than losing it, but James E Lukaszewski has proposed what he describes as a seven step ‘penitential […] Read more and leave a comment»
Strategic Planning
Good group leadership depends on good group facilitation. Throughout our site we feature information, tips and articles based around one of the central business leadership tasks in any organisation: group facilitation of Strategic Planning and how becoming or using a better workshop facilitator can help you. Strategic Planning Resources To assist you we have organised these strategic planning resources into […] Read more and leave a comment»
Incident Reviews – Learning from Experience
Not everyone learns from their own mistakes, but the best do – as I’ve discovered through facilitating incident reviews. Organisations which review any incidents and near misses are able to learn from their own experiences. However, the very best organisations are also keen to learn from other people’s experiences, not just their own. The sad story of 10-year-old Sam Boulding, who […] Read more and leave a comment»
Where to use the strategic planning process
The strategic planning process has value in many different contexts, not just at the top of an organisation. Consider how you can apply it to different parts of your business, to specific projects or challenges, and to your personal as well as your professional life. Strategic Planning Process Quote of Note: “One person’s strategy is another person’s tactics – […] Read more and leave a comment»
Group Facilitation
Once you are promoted to a group leadership role you will find yourself responsible for meeting or group facilitation as a regular part of your role. Aside from routine team meetings, there are many other groups you may be called upon to facilitate. Group facilitation may be required for strategic planning workshops, incident debriefs, departmental meetings, external events or conferences […] Read more and leave a comment»
Group Conflict
What to do When Group Dynamics or Group Conflict are a Problem Once you are promoted to a group leadership role you will find yourself responsible for meeting or group facilitation as a regular part of your role. So it is important you develop the skills required to manage group dynamics and handle any group conflict effectively. Aside from routine […] Read more and leave a comment»
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