Group Conflict

What to do When Group Dynamics or Group Conflict are a Problem Once you are promoted to a group leadership role you will find yourself responsible for meeting or group facilitation as a regular part of your role. So it is important you develop the skills required to manage group dynamics and handle any group conflict effectively. Aside from routine […] Read more and leave a comment»

Making connections

I learnt a lot about making connections when I was giving a presentation to an industry association conference in Osaka, Japan, a while back. All presentations were being translated simultaneously between English and Japanese. The Japanese take their responsibilities as hosts of such a major international conference very seriously and their natural formality made it very difficult to ascertain their […] Read more and leave a comment»

Congruent messages

Messages are conveyed in a wide range of ways, not just by our words. Any conflict between all these messages which are being conveyed simultaneously by different means will make it much more difficult to get your message across successfully. This becomes especially important if the organisation is involved in any crisis or controversy but it is also central to […] Read more and leave a comment»

Strategic Planning

Good group leadership depends on good group facilitation. Throughout our site we feature information, tips and articles based around one of the central business leadership tasks in any organisation: group facilitation of Strategic Planning and how becoming or using a better workshop facilitator can help you. Strategic Planning Resources To assist you we have organised these strategic planning resources into […] Read more and leave a comment»

Incident Reviews – Learning from Experience

Not everyone learns from their own mistakes, but the best do – as I’ve discovered through facilitating incident reviews. Organisations which review any incidents and near misses are able to learn from their own experiences. However, the very best organisations are also keen to learn from other people’s experiences, not just their own. The sad story of 10-year-old Sam Boulding, who […] Read more and leave a comment»

Internet marketing tips – part 1

Over this series we will look at some internet marketing tips to boost your business into high gear. If you are wondering why your business doesn’t seem to be working out the way you imagined, maybe it’s time for an overhaul of your internet marketing strategy!  In particular, whatever sort of business or organisation you might be, your should regularly […] Read more and leave a comment»

Facilitator quick tips

When you are using a professional facilitator, involve your facilitator in designing your strategic planning session. Their experience with many other groups offers valuable insight and new perspectives into what will be most effective in achieving your goals for the planning process. A competent and experienced meeting facilitator will have the flexibility, skills and ability to guide your group to […] Read more and leave a comment»

Where to use the strategic planning process

The strategic planning process has value in many different contexts, not just at the top of an organisation. Consider how you can apply it to different parts of your business, to specific projects or challenges, and to your personal as well as your professional life.   Strategic Planning Process Quote of Note: “One person’s strategy is another person’s tactics – […] Read more and leave a comment»

Group Facilitation

Once you are promoted to a group leadership role you will find yourself responsible for meeting or group facilitation as a regular part of your role. Aside from routine team meetings, there are many other groups you may be called upon to facilitate. Group facilitation may be required for strategic planning workshops, incident debriefs, departmental meetings, external events or conferences […] Read more and leave a comment»

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